Privacy notice
Last updated: [Date of final review]
Who we are
This website and the Tracovy service are operated by [Company legal name], company number [Company number], of [Registered address]. For anything about your personal data, contact [Privacy contact email].
What we collect on this website
When you book a demo we collect your name, work email, company, and any phone number or message you choose to give us.
Our servers keep short-lived technical logs, which include your IP address, to keep the site secure and to limit abuse of the form.
This website does not set advertising or analytics cookies.
Why we use it
We use your details to reply to your request and arrange a demo. Our legal basis is our legitimate interest in responding to business enquiries.
We do not sell your personal data.
Data in the Tracovy service
Our customers use Tracovy to manage deliveries, which involves the names, addresses, phone numbers, signatures and delivery photos of the people receiving goods. For that data our customer is the controller and we act as its processor, under our agreement with that customer. If you received a delivery, please contact the company that arranged it.
Who we share it with
We use service providers for hosting, storage, email, SMS and calling, error monitoring and payments. They act on our instructions and only receive what they need to provide their service.
Some of these providers process data outside the UK. Where they do, we rely on an adequacy decision or on appropriate safeguards such as the UK International Data Transfer Agreement.
How long we keep it
We keep demo requests for as long as we need them to deal with your enquiry and any business relationship that follows, then delete them.
Your rights
You can ask for access to your data, and ask us to correct, delete or restrict it, or to stop using it. You can also ask for a copy to be transferred.
If you are unhappy with how we handle your data, you can complain to the Information Commissioner's Office at ico.org.uk.